Chapter 1: Introduction1 chapter 1 Introduction Avid Audio Drivers let you use your Pro Tools hardware with third-party applications that sup-port the ASIO Driver or WaveDriver MME (Mul. Earlier devices may use USB 1.0 or even PCI card slots, but you are going to need older 32-bit operating systems and Classic Studio to use them. Windows 10 Drivers. The correct latest drivers of the compaitble devices are rather hidden on the Pinnacle site and don’t mention Windows 10 – but they do work. When you plug the device into your USB, Windows will look for the associated driver, if it cannot find this driver then you will be prompted to insert the driver disc that came with your device. Common USB Device errors are ‘ usb port not working ‘, ‘device descriptor request failed error’ or ‘bugcodeusbdriver’ issues. On Windows 10, a device driver is an essential piece of code, which allows the system to interact with a specific hardware (such as graphics card, storage driver, network adapter, Bluetooth, etc. 002 and 003 Family Drivers v9.0r3 (Mac) 0 MB DigiDioMidiDriver.plugin Fix v9.0 (Mac) for 003 and 002 Family 0 MB 002 and 003 Console Drivers v9.0.2.65 (Windows) 0 MB.
- The Legacy USB Driver is used only for the black communications interface, which requires a TTS USB to Serial adapter. The blue and green communications interfaces do not use an adapter, and this driver is not required.
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Configuring the USB Driver
NOTICE:
Always install the USB drivers prior to connecting the USB adapter to the PC for this first time. This way, when the USB adapter is first connected it will automatically be detected and will not prompt you for a driver installation disk.
The Legacy USB drivers can be downloaded by clicking the link above titled 'Legacy HD04 USB Driver.' Alternately, these are available from the FTDI website at http://www.ftdichip.com/FTDrivers.htm. Select the VCP (Virtual COM Port) driver type for downloading.
Installing the USB Driver:
After the driver has been downloaded and saved, right-click on the file and select 'Run As Administrator'. This will launch the driver installation program. Follow the on-screen instructions to complete the install.
Determining the USB COM Port Number:
It is necessary to know which COM port the driver has assigned to the USB adapter in order for the legacy MasterTune and Datamaster products to communicate. In some cases, it will be necessary to reassign the COM port to be between COM1 and COM16. The following sections show how to do this using Device Manager.
Windows XP Com Port Reassignment:
NOTICE: Navman driver download. You must be logged in as an administrator and the USB adapter must be connected to the PC in order to perform the following configuration.
Invoking Device Manager:
To launch device manager in Windows XP, go to Start - Settings - Control Panel and click on the System icon. This will open the Systems Properties dialog. Select the Hardware tab and then click the Device Manager button.
Tip: A shortcut to access Device Manager is to open devmgmt.msc from the Start - Run dialog:
This will bring up the device manager dialog. Go to the section labeled Ports (COM & LPT) and click on the '+' symbol to view the port assignments:
In this example, there are a total of three COM ports shown, COM1, 11, and 8. The USB adapter COM port will be labled as a USB Serial Port. Franklin electronic publishers driver download for windows 8. Make a note of the USB Serial Port COM number; you will need it when first running MasterTune or DataMaster.
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Changing the COM port assignment:
In this case there are two USB serial ports, COM11 and COM8. If the COM port number is greater than COM16, it must be reassigned to a lower number. The following example shows how to reassign COM11 to a new COM port number.
To reassign the COM port number, double click on the USB Serial Port selection to be changed. This will bring up the driver configuration dialog:
Select the Port Settings tab, then click the Advanced button: This will bring up the Advanced Port Settings dialog. In this example, note COM1 through COM10 are already 'In Use' by other devices.
The TTS USB port MUST be assigned between COM1 and COM16. If all these port assignments are already in use, make a new selection between COM5 and COM16. Avoid COM1 - 4 which are usually the Laptop hardware such as IR, Modem, or BlueTooth connections. - You will receive the following warning:
Click Yes to accept the new assignment. This will generally not cause any problem - however the selection can be easily changed at a later time if necessary.
Make a note of the port number you selected, and click OK to apply the changes. When you open MasterTune or DataMaster and select the serial COM port, use this port number.
Windows Vista/7/8 Com Port Reassignment:
NOTICE: You must be logged in as an administrator and the USB adapter must be connected to the PC in order to perform the following configuration.
Invoking Device Manager:
The Windows Device Manager application must be used to configure the USB serial port connection. There are two ways to invoke device manager:
Type devmgmt.msc into the Windows Search box: Jenoptik optical driver.
-OR-
From the start menu, right-clicking on Computer and selecting Manage:
You will receive the message Windows needs your permission to continue. Click the Continue button Click on Device Manager in the left-hand tree:
The right hand pane will show a list of all devices.
Click on the Ports (COM & LPT) in the right hand pane. This will show a list of all the available COM ports:
Changing the COM port assignment:
In this example there is only one USB Serial Port, COM3. To change the COM port number assigned, Double click on the USB Serial Port open the driver properties dialog:
Next, click on the Port Settings tab:
Now click the Advanced button to access the advanced port settings dialog. From this dialog, select the new COM port number:
Make a note of the port number you selected, and click OK to apply the changes. When you open MasterTune or DataMaster and select the serial COM port, use this port number.
Why is my Thunderbolt 3 device not recognized?
To troubleshoot the scenario where a Thunderbolt 3 device is not recognized properly, we suggest checking following items:
- Make sure that both the computer and the device are turned on and that the Thunderbolt 3 device is connected to the computer via the Thunderbolt interface.
- Disconnect and re-connect the Thunderbolt cable and/or restart the computer.
- Use the Thunderbolt 3 cable that was included. If you own a second cable, test both to rule out any problems with the cable.
- Confirm that your computer supports Thunderbolt. If it has a USB-C port but only supports USB, the Thunderbolt device won't work.
- For Windows PCs, update the BIOS of your computer.
- For Windows PCs, update the Thunderbolt firmware (NVM) on your computer.
- For Windows PCs, update the Thunderbolt software (driver) on your computer.
- For Windows PCs, when you connect a new device for the first time, you might have to approve the device. Select 'Always Connect'.
- For Windows PCs, if the device is recognized at first but disconnecting and re-connecting fails, install the device driver for Windows.
- For Windows PCs, if the device is no longer recognized after upgrading your operating system (e.g. from Windows 7 to Windows 10), uninstall the Thunderbolt software and re-install the latest version, even if it's the same version.
When updating the driver and firmware for your computer, make sure to follow the instructions of the manufacturer. In some cases, it's necessary to update the firmware in a certain order (e.g. update BIOS first, Thunderbolt software second and Thunderbolt firmware last). We recommend temporarily disconnecting the external Thunderbolt device when doing the BIOS and firmware update on your computer.
To check the current firmware and driver version of your system, connect your Thunderbolt 3 device to your computer and right-click on the Thunderbolt icon in the taskbar. For older versions of the Thunderbolt Software, select 'Settings' and open 'Details'. For newer versions of the Thunderbolt Software, select 'About'. Under normal circumstances, you should be able to see your attached device and the current version of the software, application and the driver as seen below.
You can also check this website at https://thunderbolttechnology.net/updates to see if there are any updates for your computer.
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If none of the above helps or you believe the product is defective, please submit a ticket on our help desk for further help.